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Hej.
Jeg har tegnet abonnement på Sky Fm Premium, men har nu modtaget nedenstående mail (flere gange):
Hello Jan,
This is an automatic email about your Premium account with SKY.FM.
Our system has detected more than one device simultaneously using your Premium account. This may typically happen if users set up a second location or device to stream at the same time, without first stopping playback or disabling auto-reconnect on the first device.
As per our terms and conditions, each Premium account supports streaming to no more than one device simultaneously. Our system is presently set to disconnect any old duplicate connection to ensure this condition, and this email has been sent to offer further assistance.
If you are aware of a second connection being in use simultaneously, please ensure that it is stopped or that it is not set to auto-reconnect. If you believe someone else may be using your Premium account from a device you used in the past then you can easily < http://cb.di.fm/4fa917cc62047742c926d56a4fac0cef6763d9767400011c/T5mRWv_74Q_iuUa4A5f8a - http://cb.di.fm/4fa917cc62047742c926d56a4fac0cef6763d9767400011c/T5mRWv_74Q_iuUa4A5f8a > reset your unique listen key here to resolve this issue.
If you have any further questions concerning this matter please reply back to contact our Support team.
Thank you for choosing SKY.FM Premium.
Jeg har opsat / bruger min konto således:
Jeg oprettede kontoen på min laptop, hvor jeg også tilføjede stationer til afspilning via Sonos.
Afspilning sker via Sonos, styret med Sonos App til Android.
Jeg har opsat Sonos App'en både på min tablet og min smartphone.
I dag fik jeg så mail om at min konto er blevet lukket.
Nogen der har et bud på hvorfor teknikken hos Sky tror at der er flere der bruger den samme konto?
JH
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